Get in Touch With Us
Got a question about a listing, spotted something that needs updating, or want to tell us about a new sweepstakes casino we should look at? This page covers how to reach Social Casinos and what we can and cannot help with.
How to Reach Us
Email is the best way to get in touch. We read every message that comes in and try to respond within a couple of working days, though it can take longer during busy stretches. Please write to us at [email protected].
Tell us upfront what your message is about — a correction, a question about a specific brand, or feedback on the site — so we can route it to the right person and reply faster.
What We Can Help With
- Questions about a listing — If you want more detail on how a welcome offer works, what a redemption threshold looks like, or how Gold Coins differ from Sweepstakes Coins on a given site, ask us and we'll clarify what our research found.
- Corrections and accuracy checks — Sweepstakes casino terms, eligible states, and promotions change often. If you notice something on teradeep.com that looks outdated, incorrect, or no longer matches what an operator advertises, please flag it. We rely on reader input to keep pages current.
- Suggestions for new coverage — If there's a new sweepstakes casino you'd like us to research, or a topic we haven't covered, let us know. We add and re-rank operators as the market shifts.
- Partnership or editorial enquiries — Operators and industry contacts can reach out to introduce themselves and explain what they're proposing. We're upfront that some listings on this site involve a commercial relationship, but that never decides how an operator is ranked.
- General site feedback — Anything about how the site reads, navigates, or presents information is useful to us.
What This Page Is Not For
We're an independent comparison and review resource, not a sweepstakes casino operator, so we can't help with account logins, identity verification, coin purchases, or Sweepstakes Coin redemptions on any of the sites we cover. For those issues, contact the support team of the specific platform directly — their site will have a help or support link with the right channel.
We also can't offer legal advice on whether a sweepstakes casino is permitted in your state. Availability varies by state, laws change, and some jurisdictions restrict or prohibit this model entirely. If you have a specific legal question, check the operator's terms and your state's current rules, or speak with a qualified professional.
What Happens After You Write to Us
A real person reads and answers messages here — we don't rely on automated replies to stand in for an actual response. Our aim is to reply within two working days. If your message needs input from more than one person on the team, it may take a bit longer, but we will follow up.
Before You Get in Touch
If your question is about how sweepstakes casinos work in general, how the dual-currency model functions, or how a specific offer's terms hold up, you may find the answer already covered on our review pages, including our roundup of non-GamStop casino options for readers looking at alternatives outside the standard sweepstakes model. Checking there first can often save you a wait.
If you or someone you know is struggling with gaming habits, mention this in your message and we'll point you toward responsible play resources. We take this seriously and would rather help you find support than leave it unanswered.
Thank you for taking the time to read this and for considering reaching out. We look forward to hearing from you.